Frequently asked questions

Creating a teacher collection is free. There is nothing to pay to set one up or to share it with your class.

One parent creates a collection for the teacher, shares the private link with the other families, and everyone adds what they would like along with a message. When the organiser closes the collection, the total is redeemed as a gift for the teacher.

No. If someone sends you a collection link, you can contribute without creating an account. Organisers set up an account so they can manage the collection.

Yes. Every contributor can add a short message, and they are kept together so the teacher receives them all at once. Messages are usually the part teachers treasure most.

Each contribution can be from £1 up to £250, and a single collection can hold up to £3,000 in total. Within those limits, families choose whatever they are comfortable with. The organiser can see the contributions and messages added to their collection. Full limits are in our terms.

Yes. Collections are visible to people who have the link, so please share it only with families in your class or group. There is no public directory and no way to search for other collections.

Once a contribution is made it generally cannot be cancelled or refunded, except where your statutory rights apply or our terms expressly provide for it, for example where a collection is cancelled or suspended. If you contributed in error or think a collection is not genuine, email support@giftround.co.uk as soon as possible.

Thank the Teacher is a service operated by Gift Round Limited, registered in Scotland under company number SC515352.

Payments are processed by Ryft Pay Ltd, trading as Ryft. Card details are not stored by Thank the Teacher.

No. Thank the Teacher collections are always redeemed as a gift for the teacher rather than paid out as cash to the organiser.

Two to three weeks before the end of term works well. It gives families time to contribute without needing chasing, and leaves a few days to arrange the thank you.

Absolutely. Teaching assistants, nursery keyworkers, support staff and clubs leaders can all be thanked in exactly the same way.

That is the whole idea. Instead of lots of separate presents, the class gives one gift that the teacher can choose how to use.

That is completely fine. Joining in is optional and nobody needs to give an explanation. The organiser can see who has contributed and the messages left, so organisers are encouraged never to chase or single anyone out.